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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,239 reviews
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LORI J.'s profile image
LORI J. 
on Birdeye

2 years ago

Great experience 

Noe Padilla J.'s profile image
Noe Padilla J. 
on Birdeye

2 years ago

More communication on why the loan was taking soo long 

Kristal Mabbett D.'s profile image
Kristal Mabbett D. 
on Birdeye

2 years ago

My refinance was quick and easy. I was guided through the process and was able to get all my questions answered promptly. 

Dimas E.'s profile image
Dimas E. 
on Birdeye

2 years ago

fast respond from Panny Mac 

Lauren M.'s profile image
Lauren M. 
on Birdeye

2 years ago

Everything about the loan process was made simple and easy for us. The only thing I had difficulty with was that the system had a glitch didn't alert our loan officer after we uploaded requested documents, so we were asked for them a couple of times before I had to call and clarify that they were in fact uploaded. Otherwise it was a very pleasant process and I would definitely recommend PennyMac to friends and family! 

Timothy W.'s profile image
Timothy W. 
on Birdeye

2 years ago

Edward called me every week and always kept me up to date. Rather it was something on his side or my side he mentioned it and made sure that I had the correct understanding. He was so great throughout the whole process. 

Gilbert D.'s profile image
Gilbert D. 
on Birdeye

2 years ago

This entire process was less complicated as I had Initially expected. 

Arsenio R.'s profile image
Arsenio R. 
on Birdeye

2 years ago

The overall process was slow 

Daniel O.'s profile image
Daniel O. 
on Birdeye

2 years ago

Fast easy and convenient. As long as you submit all your documents on time. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,239 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.