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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,239 reviews
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Daniel W.'s profile image
Daniel W. 
on Birdeye

2 years ago

There was going to be a delay to the closing date which we were not happy with so Penny Mac was able to make it happen on time. 

Richard H.'s profile image
Richard H. 
on Birdeye

2 years ago

They exceeded my expectations 

Martin A.'s profile image
Martin A. 
on Birdeye

2 years ago

Everything was great except the expectations of the final process. Notary met us outside someone office and didn't tell us we needed to make our own copies. Otherwise process was ok. 

Mark N.'s profile image
Mark N. 
on Birdeye

2 years ago

The real estate taxes were to be rolled into the new loan, but were not. 

Jose Sierra J.'s profile image
Jose Sierra J. 
on Birdeye

2 years ago

Great communication throughout the entire process. Questions were immediately addressed and answered. Seamless process to complete the refinance process. 

Mallory A.'s profile image
Mallory A. 
on Birdeye

2 years ago

Great experience 

Dena R.'s profile image
Dena R. 
on Birdeye

2 years ago

Claudia Garcia and the entire process with Penny Mac was very professional and courteous. All my questions were answered Claudia would follow-up quickly when I had questions and she would also call me to let me know where each step of the process was. I really appreciated how PennyMac an their employee/s handle my business. Thank you PennyMac 

Clayton Perry I.'s profile image
Clayton Perry I. 
on Birdeye

2 years ago

Straightforward process, good communication, answered all questions clearly & professionally. 

Cesar De Jesus Martinez G.'s profile image
Cesar De Jesus Martinez G. 
on Birdeye

2 years ago

Very helpful 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,239 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.