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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We disclosed early in refinance process that we had unfinished home projects that would be completed after the refinance was funded. At the near end of the process, Pennymacs demands changed and they would not fund until after the projects were complete. If this was communicated, we would have made different decisions about the timing and company we chose.
Great company to work with
Wonderful!
your staff needs to learn how to pick up the phone when a client calls. By the way did you realize your staaf transfer all the money to the closing lawyer 1week an half before I even settle on the closing Docs.
From start to end, the process with PennyMac was wonderful. Knowledgeable and friendly people made the experience a pleasure. Thank you PennyMac.
it was simple
The process was explained well and proceeded without a hitch within the 30 day time frame. The only down side was the different number of people who responded to me, or requested docs. It seemed very impersonal. I would have preferred to deal with one person all the way through. I don’t even remember who Taylor Pritchard was.
I was kept informed on every step and they were accurate.
Since the refi happened months ago, I don’t know what I’m answering to and why
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,025 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.