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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,483 reviews
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MARY M.'s profile image
MARY M. 
on Birdeye

2 years ago

LaToyaka was always pleasant to talk to and answered all of my questions. She followed up with me in a timely manner and kept me informed of the process and all the steps along the way. 

Joseph T.'s profile image
Joseph T. 
on Birdeye

2 years ago

My refinance process was extremely quick and easy. PENNYMAC exceeded my expectations when it came to refinancing my home. My team members communicated with me often with updates and clearly communicated all documents prior to me signing 

Krista G.'s profile image
Krista G. 
on Birdeye

2 years ago

This refinance process was the quickest and easiest experience I've ever had. Everyone one I spoke to was helpful and professional and always had an answer to every question. 10 Stars! 

Francis O.'s profile image
Francis O. 
on Birdeye

2 years ago

Everything from start to finish was really stress free and less documentation. 

David P.'s profile image
David P. 
on Birdeye

2 years ago

Everyone in process professional and informative to everything along the way of this process. 

Jessica K.'s profile image
Jessica K. 
on Birdeye

2 years ago

Lauren was awesome! We had some issues with the closing documents though. At the very beginning I was dissed to be put first on the loan to avoid the VA Funding fee, but that didn’t happen until right at the end when everything had to be re-done. However, Lauren worked very hard for us and was very helpful through the issues we had. 

Claudia S.'s profile image
Claudia S. 
on Birdeye

2 years ago

Anita was by far the most pleasant person I have talked to in regards with helping me understand the loan process. She made me feel comfortable and explained things in a way I could understand them. I usually have a hard time with this kind of stuff. Thank you Anita for being patient. 

Steven W.'s profile image
Steven W. 
on Birdeye

2 years ago

Erica Sanchez answered all my questions clearly and made the whole process smooth 

Lisa B.'s profile image
Lisa B. 
on Birdeye

2 years ago

Positive feedback on questions i had very pleasant folks 💯 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,483 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.