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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,483 reviews
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Mark M.'s profile image
Mark M. 
on Birdeye

2 years ago

I was very pleased with service and friendly manner all the contacts were. 

Benjamin R.'s profile image
Benjamin R. 
on Birdeye

2 years ago

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Darnea M.'s profile image
Darnea M. 
on Birdeye

2 years ago

Great experience 

Ronald D.'s profile image
Ronald D. 
on Birdeye

2 years ago

after getting all the paperwork together and sending it in the process was very easy and it was nice to have LaRonda be the 1 contact person to keep us informed and that we could ask her questions. 

Daniel P.'s profile image
Daniel P. 
on Birdeye

2 years ago

Kyle was friendly, knowledgeable, and prompt to answer our questions. All in all great service. 

Rebecca D.'s profile image
Rebecca D. 
on Birdeye

2 years ago

From start to finish PennyMac was just a phone call away. I've been telling everyone to go to PennyMac. Michael and Jenny were great! But it didn't matter who answered the phone they were all helpful! 

JOSE E.'s profile image
JOSE E. 
on Birdeye

2 years ago

Great company 

James S.'s profile image
James S. 
on Birdeye

2 years ago

The closing cost significantly changed from what I was told at the very beginning. I was told is was a streamlined FHA refi and that it only would cost the $100 application fee. Yet, this was not the case. 

Eric T C.'s profile image
Eric T C. 
on Birdeye

2 years ago

I was told by loan officer I was getting several thousand back (@$9000) when I agreed on the phone to the recorded session. When it came time to send in bank statements, I was to BRiNG @$10,000 to closing. Then when closing came, I was only getting a couple hundred back. Very confusing and defeating experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,483 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.