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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,483 reviews
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Alphaeus R.'s profile image
Alphaeus R. 
on Birdeye

2 years ago

good service 

michael H.'s profile image
michael H. 
on Birdeye

2 years ago

Great professionalism and to point. 

Roy G.'s profile image
Roy G. 
on Birdeye

2 years ago

The whole loan doc process was great! 

taylor o.'s profile image
taylor o. 
on Birdeye

2 years ago

5 stars all the way 

Elian G.'s profile image
Elian G. 
on Birdeye

2 years ago

took much longer than expected 

Elna S.'s profile image
Elna S. 
on Birdeye

2 years ago

Star rating 

Carol P.'s profile image
Carol P. 
on Birdeye

2 years ago

From the beginning to the end of my process I was very much informed and all my questions were answered in a timely matter. 

Jonathan O.'s profile image
Jonathan O. 
on Birdeye

2 years ago

Very timely, organized and friendly service. 

Kimberley M.'s profile image
Kimberley M. 
on Birdeye

2 years ago

It was like pulling teeth to speak to someone who was knowledgeable. I kept getting emails to take action, saw nothing online or the site was down for over a week, then when I called and waited forever to speak to someone, they'd tell me no action is needed. I only heard from Nayely twice and that's after I complained to a manager, after asking to speak with a manager several times. My refinance process from beginning to end took 3 times as long as my friends who started at the same time I did. Commuincation wasn't good, unt... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,483 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.