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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very professional. Everything went smooth slight delay with the appraisal but other than that everything went smoothly. Overall a great experience.
Amanda did an excellent job getting me through the refinance process. Everything went smoothly and she was quick to answer any questions I had. When she want available, other loan agents happily assisted me with the information I needed. From start to finish, all the members of the team were friendly and professional.
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Amanda with PennyMac was one of the most professional, sincerely caring individuals that I've dealt with concerning business. If I called her she stayed with me through the entire process of my concerns. She would follow up with me when necessary. If the individual I was normally conducting business with wasn't available, she could pick up the ball and run with it. No misquotes, no wrong information, and nothing contrary to my working s with other PennyMac personnel. The experience was great, she put in the work.
Paul and Tommy P. were very helpful through the whole process. I am someone who tries to get things done quickly and they were super responsive when I reached out. They would call me as well to make sure I understood it all correctly or to help make sure I had things moving the whole time. Great employees you have in both Paul and Tommy.
Everything was fantastic from start to finish, this team will never let you down!
Willie answered all question I had. Very friendly. It was a pleasure talking to him. Very professional
Our first application was never addressed and wasted over two weeks of time. We had to keep hounding Penny Mac for update. Penny Mac had our loan that we were refinancing and it still took two months for the title company that you used to complete. Way too long to close. We were told it would close at the end of December.
It was quick and easy, and Chavaya was there the whole way. Only thing is that there is insurance in my escrow, when i pay my insurance separately. I'd like whomever reads these to give me a call some time so we can get that fixed.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,485 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.