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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,485 reviews
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Shane B.'s profile image
Shane B. 
on Birdeye

2 years ago

Being able to complete the documents electronically and having the closing at home made the process very convenient. 

Lester T.'s profile image
Lester T. 
on Birdeye

2 years ago

All though the system is less than perfect (e.g. system generated document request and application quirkiness) the people are amazing - Kayla and Jordan specifically! Both Kayla and Jordan were incredibly helpful, very responsive, and always insightful. I want to give Kayla a special thank you for her prompt and informed response to my countless emails! Thank you Kayla! 

Michael R.'s profile image
Michael R. 
on Birdeye

2 years ago

thay said would be simple wright from my phone that did not work thay could not read them had to go to office max and fax them tow diffent times the doc. part toke a will but we got thou it 

Michael P.'s profile image
Michael P. 
on Birdeye

2 years ago

Iam was FANTASTIC! I dealt with a few different folks on the PennyMac team. They were all good, but I was always RELIEVED when Iam answered the phone. I had a high degree of confidence in his abilities. 

Elizabeth E.'s profile image
Elizabeth E. 
on Birdeye

2 years ago

It took forever to get the appraisal done and we feel like it wasn't a fair one. We would like to have the appraisal redone. 

Megan M B.'s profile image
Megan M B. 
on Birdeye

2 years ago

Knowledgeable 

Barbara C.'s profile image
Barbara C. 
on Birdeye

2 years ago

Excellent job, friendly communication, prompt and professional service. 

Jeffrey L.'s profile image
Jeffrey L. 
on Birdeye

2 years ago

Thank you so much 

Beverly F.'s profile image
Beverly F. 
on Birdeye

2 years ago

Answered questions and professional 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,485 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.