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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
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Nancy O.'s profile image
Nancy O. 
3 years ago

All good. It was a good experience. 

FRANKLIN U.'s profile image
FRANKLIN U. 
3 years ago

The process was laid out fairly well, and my representative, Kelvey Becks, did an outstanding job, but whenever others tried to follow up, I was asked for the same document on three separate occasions. Kelvey jumped in, and corrected the misunderstanding to resolve the issue. 

Ryan M.'s profile image
Ryan M. 
3 years ago

Thanks again!!!! 

Laduan D.'s profile image
Laduan D. 
3 years ago

Deon Lamoth was very helpful 

Bernard A.'s profile image
Bernard A. 
3 years ago

Ricardo de la Puente-Kroll and Sandra Allen, among others, were very professional. Never did I get worried or apprehensive because of their sincerity and patience in helping me through the refinance process. Great team! Kudos to you! 

Randy S.'s profile image
Randy S. 
3 years ago

Closing was fast and smooth 

Ayako K.'s profile image
Ayako K. 
3 years ago

She was very friendly and helpful. Thank you for your support, Claudia. 

Randy F.'s profile image
Randy F. 
3 years ago

I prefer pennymac over any other home loan i have had THANK YOU 

CHRISTOPHER F.'s profile image
CHRISTOPHER F. 
3 years ago

Phillip was who took my appication and he was awesome as well. I could call him and have questions whatever and he had all the answers. Then Michelle out of Plano TX is who I really delt with afterwards on the finial steps of process. Which is is only about 35minutes from my resident so that was great knowing I had someone close by and not states away I was dealing with. So she knew all Texas laws on loan some people do not understand Texas has different laws whwn it come to refinancing or buying homes. My over all exspere... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.