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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,489 reviews
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Brian M.'s profile image
Brian M. 
on Birdeye

2 years ago

The communication was excellent. There was “no guessing” at anything on our end. We were fully informed of everything within the process. When we needed help, we were helped and everyone involved were always pleasant. 

Guy D.'s profile image
Guy D. 
on Birdeye

2 years ago

Excellent experience 

Gordon Phipps J.'s profile image
Gordon Phipps J. 
on Birdeye

2 years ago

Loan process was quick and easy. Loan processor was very knowledgeable and and had a pleasant disposition. 

Tammy Z.'s profile image
Tammy Z. 
on Birdeye

2 years ago

Great job. 

ALISON C.'s profile image
ALISON C. 
on Birdeye

2 years ago

Everything went very smoothly. We had to push our closing date back a week due to emergent surgery, but everyone was very helpful, even with the small hiccup we had. My questions were answered promptly and clearly. Also, appreciated how nice everyone was. 

Marty L.'s profile image
Marty L. 
on Birdeye

2 years ago

Without question Sandi McMillan is the best at what she does ! Very polite and gave me such confidence moving forward. She constantly kept.me updated with emails I was very pleased and recommend her highly great job Sandi and thank you !! 

AMINAT D J.'s profile image
AMINAT D J. 
on Birdeye

2 years ago

Mr. Woodie was straight forward in his handling of my loan application and closed in a timely manner, 

Davin W.'s profile image
Davin W. 
on Birdeye

2 years ago

The loan process is daunting. Loan Officer Paul Fryer helped my family by both fighting for us and communicating our needs back to the closing teams. We are grateful that PennyMac has talented staff like Paul that know what they are doing coupled with concern when things go south and work to help families get the loan. 

TIFFANY S.'s profile image
TIFFANY S. 
on Birdeye

2 years ago

I never spoke or received any communication from Joseph F at all. All communication was done by me when I would call to find out status. I work in the mortgage industry so know the process and understand what occurs, but if I didn't, I definitely would not have know as a "typical borrower." 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,489 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.