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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
my refi experience was quick and easy Linda kept me updated every step of the way
Latrice was a great help with all my questions she was patient with me and communicated clearly with me to make sure I understood everything. Latrice is a awesome rep, thank you Latrice.
The fact that Penny Mac was able to use my previous information was so time saving and stress free it was a no brainer for me
I don't want to
Train your representatives to better answer questions, show concern by listening to the customer response and follow-up on their concerns rather than repeating a script, stop requesting documents that were already uploaded, have anyone who send an email actually sign their name for accountability. I had to scream to get myself heard.
easy and simple process
Everything went smoothly and Anna was a pleasure to work with!
My experience with Liem was absolutely horrible. I had to keep going back to the initial loan officer Christopher Ringhofer who was absolutely amazing. He responded quickly and was very helpful, whereas Liem was basically non-responsive. I even called Liem’s supervisor twice and sent him an email for assistance but never heard back. I came to pennymac with all inspections already completed. The process with Liem took so long that the termite and water inspections expired and I had to pay more money to have them done again. ... read more
Great, excellent and professional team work. They were very helpful and explained the refinance process very well and clear to us. Answered all our questions with a very positive attitude. Excellent experience. We are glad to come back to Pennymac! They are the best! Thank you Ms Tonya Watkins and Mr Liem Nguyen! Yes, We recommend Pennymac and their awesome team 💯%!👏👏👏
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,511 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.