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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,084 reviews
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Rhodri H.'s profile image
Rhodri H. 
3 years ago

Lori was immensely helpful through the process, as was Parik! Please let both Lori and Parik know they made this buying experience as easy as it could be! 

Lita C.'s profile image
Lita C. 
3 years ago

My experiences are really great. 

Glenda M.'s profile image
Glenda M. 
3 years ago

We have had our Mortgages with Penny Mac for years already and decided to do a cash out re-fi. I was surprised that we were treating as brand new buyers with no seeming relationship with PennyMac. We still get offers from Penny Mac to re-fi. As if we haven't worked with you already. I am a Real Estate Agent, so knew what to expect, the amount of documentation again was surprising as we were already a customer. The closing costs were much higher than we expected. I think we had to buy down our interest rate, but that was ... read more

Ronald R.'s profile image
Ronald R. 
3 years ago

Professional, knowledgeable, polite. 

Sopemumu F.'s profile image
Sopemumu F. 
3 years ago

Very professional and personable. I felt at ease with the whole lending process. Will recommend them to family and friends. 

Melvin R.'s profile image
Melvin R. 
3 years ago

It was GREAT!! 

VERAN L.'s profile image
VERAN L. 
3 years ago

When it comes to direct deposit I talked to two different agents and my payment was not taken out and I missed two months of payment !!!! And I was feeling like my payment was good. Then I get a call saying I did not make payment!!😩.Well let me say that I had a credit score that was in the high700's and what a freaking blow! right I thought I was good right but little did I know it f--- up my CREDIT SCORE and I always try to HANLDE "MY BUSINESS😔😔😔 that's what's up? hello. 

Samuel B.'s profile image
Samuel B. 
3 years ago

So fast. So easy. So clear. No unexpected anything. Amazing people . Easily the best mortgage experience we have ever had by a country mile. Thank you so much! 

Ronald G.'s profile image
Ronald G. 
3 years ago

Everyone I dealt with was very friendly and handled everything very professionally 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,084 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.