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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,489 reviews
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GWETTA H.'s profile image
GWETTA H. 
on Birdeye

2 years ago

Everything was great. The process was a little different. All of my questions was anwered. The customer service is A+ in a scale of 1-10 it's 50. Thank you all at PennyMac for all your help and continued help. 

MARYORIANA P.'s profile image
MARYORIANA P. 
on Birdeye

2 years ago

Good experience 

Terry A.'s profile image
Terry A. 
on Birdeye

2 years ago

Great experience. no issues. 

John P.'s profile image
John P. 
on Birdeye

2 years ago

Great service! 

Jorge C.'s profile image
Jorge C. 
on Birdeye

2 years ago

Extremely happy, great experience 

STACY Z.'s profile image
STACY Z. 
on Birdeye

2 years ago

Mac processing team was horrible. Did not communicate well. I had to communicate to PennyMac most of the time without the help of the team that I was assigned to. Very unsatisfactory customer service. 

Latisha M.'s profile image
Latisha M. 
on Birdeye

2 years ago

Better communication from everyone on the companies end 

Camilla Abreu S.'s profile image
Camilla Abreu S. 
on Birdeye

2 years ago

Wonderful experience! 

JESSICA B.'s profile image
JESSICA B. 
on Birdeye

2 years ago

Extremely fast from start to close. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,489 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.