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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,511 reviews
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Gregory P.'s profile image
Gregory P. 
3 years ago

Everyone was very kind and explained the process of our refinance very well. The process went smoothly and now we’re saving $150 a month! PennyMac customer service is also kind and helpful! The website is easy to manage. I would definitely refer anyone to PennyMac over the other mortgage companies we’ve had in the past. 

Maryanna B.'s profile image
Maryanna B. 
3 years ago

Painless process with great communication of expectations every step of the way. 

Nicole S.'s profile image
Nicole S. 
3 years ago

Everyone at Pennymac was great! They made my re-fi experience the best I’ve ever had. 

Camilo L.'s profile image
Camilo L. 
3 years ago

:);):):):):);) 

Eugene I.'s profile image
Eugene I. 
3 years ago

We are good. 

Charles P.'s profile image
Charles P. 
3 years ago

I had delayed refinancing even though my last mortgage Company was screwing up my monthly payments with escrow, and I commend Michael Flowers for his patience as I nearly backed out at the beginning. My biggest problems were with the E-sign documents, Once I signed on, it would not allow me to update or review my material. I finally, got a tech support person to fix that, but I have PTSD from the Service and minor problems cause me to get very nervous. Everything went great after reviewing and inserting the required documen... read more

WILFREDO A.'s profile image
WILFREDO A. 
3 years ago

Very polite group of people Excelent job thank you all 

Joan K.'s profile image
Joan K. 
3 years ago

Our overall experience in working with Pennymac was very good our loan team was always available to answer questions in a timely manner and we would recommend Pennymac to anyone interested in Home loans and refinancing 

Shanita B.'s profile image
Shanita B. 
3 years ago

Liam was very cooperative and professional through the whole process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,511 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.