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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From the start to closing was just four weeks and I thought that was awesome!
Great customer service. Pennymac and employees took care of all that was needed to finish our transaction. Couldn't be happier overall and would recommend Pennymac and our representatives during this process. Thank you
It was a seamless process and everyone who worked with me was aware of where we were in the process and what were the next steps in order to close as agreed.
5 star great service
Personal need to talk to each other, so their on the same page. So I wouldn't have to do request twelve times. Also the dates as to when closeing and checks were done. Some personal were great in their help.
Personalization
The expectation that was initially set by Anita was extremely false and inaccurate which caused me more of an inconvenience financially. Considering that the multiple methods of communication that was used during the entire process (phone calls and emails), to be told each week, multiple times of different closing dates, different/incorrect closing costs, being sent to another loan processor without being properly educated that there would be a change, and just so MANY other incompetent issues that occurred during my experie... read more
PennyMac has an awesome team for you to work with during your loan process. Questions answered in a timely fashion. Thank you all at PennyMac and I look forward to working with you! J.Stacy-Roybal
Very clear communication, all questions were answered, information very accurate
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,488 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.