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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,108 reviews
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LESLYN S.'s profile image
LESLYN S. 
3 years ago

the team was very pleasant, professional and courtesy. 

Kenneth R.'s profile image
Kenneth R. 
3 years ago

Although there were a few potholes early in the process, we were able to correct the issues and move the process forward. One can always anticipate bumps in the road between the lender and land title people, but getting them resolved in a timely manner deserves high marks. 

Colin W.'s profile image
Colin W. 
3 years ago

It was an easy experience from start to finish, even with some hiccups on my own end regarding closing costs. 

Terry M.'s profile image
Terry M. 
3 years ago

Almost hands free did a little paperwork in the beginning and the rest was hands free 

Gail W.'s profile image
Gail W. 
3 years ago

Thank you! 

Cherice R.'s profile image
Cherice R. 
3 years ago

Hi, closing was rescheduled 3 times due to errors on PennnyMac end. 1st time Rate was incorrect on documents at closing. Unable to resend as very difficult to reach loan officer to correct. 2nd time I nor notary received the documents after closing was scheduled. No information loan officer did not respond in time for appt. After multiple calls and corrections. Insisted to view documents before closing #3. Then 3rd time all confirmed. Unacceptable for me to lose 2 days of work due to these errors. One time error can ... read more

Ronald Ford J.'s profile image
Ronald Ford J. 
3 years ago

This is my second home loan with PennyMac and I am totally satisfied with the whole process. Everyone I worked with answered my emails, phone calls, questions and concerns in a timely manner and in broke it down that made the decision to switch my loan over to PennyMac a pleasurable experience. 

Charles Futrell J.'s profile image
Charles Futrell J. 
3 years ago

I was referred by a friend and it went exactly how they described. Everything was very simple. 

Larry D.'s profile image
Larry D. 
3 years ago

Took 4 months. Mortgage went up more than first estimated and loan amount over 1000 less 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,108 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.