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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,488 reviews
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Ory B.'s profile image
Ory B. 
on Birdeye

2 years ago

Sharyl had a great attitude and helped me through the process 

LARSEN L.'s profile image
LARSEN L. 
on Birdeye

2 years ago

Joyce was awesome! She was very professional and we had a few laughs. Thank you PennyMac for fixing what started out a rough refi with initial sales guy to ending with Joyce. It ended fabulously. 

Amit B.'s profile image
Amit B. 
on Birdeye

2 years ago

My re-finance experience with PennyMac was exceptionally good! I do not say this lightly - I was in the process of re-financing with a different company that changed the deal on me at the last minute, leaving me with a bad taste in the mouth & a lot of skepticism. That is when I reached out to PennyMac & got connected to Maged Nashid, my loan officer. He was a gentleman from the get go & bent over backwards to help me out (even on his day off!!) and got me the best rates possible. Along with Faye Martinez (my loan processo... read more

TABRA P.'s profile image
TABRA P. 
on Birdeye

2 years ago

Very responsive and provided the right amount of detail 

Caleb B.'s profile image
Caleb B. 
on Birdeye

2 years ago

Quick and easy. Before I bought my house, I was so intimidated by the entire process. This refinancing experience was so painless and quick. 

Gary F.'s profile image
Gary F. 
on Birdeye

2 years ago

Clear, concise, timely communication. Easy to understand the expectations. England was a huge help. 

Jason H.'s profile image
Jason H. 
on Birdeye

2 years ago

Quick and easy 

Darnell B.'s profile image
Darnell B. 
on Birdeye

2 years ago

Communication is key when it comes to refinancing and the communication between us was above expectations. Great job 

Garrett R.'s profile image
Garrett R. 
on Birdeye

2 years ago

The communication and sense of urgency between the different departments can improve drastically. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,488 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.