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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Had a really hard time getting documents requested submitted. Spent a lot of extra money faxing only to have someone else ask for the same paperwork the next day, slowing the process down more. Not happy with the paperwork process, but once completed, the loan wrapped up quickly.
It was a great experience!!
If there was one person that I communicated with. Half the time I didn't know who I was supposed to send what to. As the sole person listed on the loan I was informed that I was having a scheduled appointment with a mobile notary on a Saturday morning, when nobody had even talked to the title agency who doesn't provide mobile notary on Saturdays. So everything seemed way unorganized, and confusing. The communication was lacking outside of the initial contact with Michelle.
Good experience
It was a pleasure closing with Shay Lockett..
Thank you so much my experience has been very pleasant and professional.
Everything went very smoothly
It’s very difficult to get ahold of your loan manager. The worst part about the process was how unclear everything it and you have no communication on how things are going or where you are in the process. I started my refinance process and a month later found out it was canceled because they had messed up the information. When I called to check they told me I had to start all over again so I did, when I did the terms had changed and I had to pay 500$ extra for the inspection and I didn’t before. When I would call for update ... read more
All aspects of the loan were for the most part closed profiently, there was pretty good communication. However, the closing costs were a bit high and tended to fluctuate.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,108 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.