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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,792 reviews
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Callie K.'s profile image
Callie K. 
3 years ago

Experience was quick and easy. 

Sheryl B.'s profile image
Sheryl B. 
3 years ago

Ashton was pleasant and knowledgeable. The request for documents was straightforward. 

WENDY C.'s profile image
WENDY C. 
3 years ago

Very quick and easy process. Everything moved forward efficiently and as expected. 

Paul L.'s profile image
Paul L. 
3 years ago

Clear and straight forward process. Professional assistance. 

Priscilla H.'s profile image
Priscilla H. 
3 years ago

Everything worked out well and thanks to all you guys for helping me with so much once again thanks 

Melissa\antonio C.'s profile image
Melissa\antonio C. 
3 years ago

The experience I had with my refi was spectacular! Everything was clearly defined and explained to me, the online signing of documentation made things simple and it was all very timely! What could have been a stressful and time consuming experience was a breeze and took no time at all! Thank you Briana and the whole Penny Mac team! 

Elizabeth S.'s profile image
Elizabeth S. 
3 years ago

My first application was cancelled without warning and when I called to get help about it, I had the displeasure of dealing someone who introduced themself as "Angel." This person had me calling the VA housing department directly to tell them to "give me a copy of my CAIVRS report" - the report that Angel or someone on the MAC team should have provided me, with a phone number to contact to have CAIVRS cleared. Obviously the VA had no idea what I was asking for since CAIVRS is not their system at all. After several phone call... read more

Patricia E.'s profile image
Patricia E. 
3 years ago

Everything was easy to follow, service was excellent. Would recommend pennymac to anyone. 

Juan D.'s profile image
Juan D. 
3 years ago

Lauren was exceptional. She was courteous and pleasant. She answered all my questions and communicated info honestly and professionally. Lauren always returned my calls in a timely manner and was always eager to help. Lauren is an amazing person. Thank you Lauren. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,792 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.