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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,488 reviews
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Jennifer B.'s profile image
Jennifer B. 
on Birdeye

2 years ago

From the moment I started working with Gabrielle Tamala at the very beginnint until I was switched over to Mylana Lane, and all the way up through closing, service was prompt and courteous. Even if I asked a million questions no one got impatient with me. I am super pleased with speed in which closing was scheduled. I am very happy with the entire process. 

Anne D.'s profile image
Anne D. 
on Birdeye

2 years ago

While we were able to close everything within the correct time frame, there were details that left us a bit scrambling. For example, we were told by PennyMac that we would need to prepare a cashier check for the down payment. It turned out the title company wanted a wired transfer. This was resolved without too much trouble, but it indicates a certain level of inaccuracy in the process. Other details regarded the need for documentation to be signed and communication to both parties in this co-owned mortgage. Only one receive... read more

Rufus Johnson J.'s profile image
Rufus Johnson J. 
on Birdeye

2 years ago

A pleasure to work with this company. 

EDWARD ADAMSON J.'s profile image
EDWARD ADAMSON J. 
on Birdeye

2 years ago

Very Pleased with the overall process. Very easy. Very smooth from start to finish. Went faster than expected. 

DOLPHUS BRYANT I.'s profile image
DOLPHUS BRYANT I. 
on Birdeye

2 years ago

Great service! 

Stacey D H.'s profile image
Stacey D H. 
on Birdeye

2 years ago

The entire process was painless. Everyone was very nice, professional and helped me with all my questions. 

YOLANDE T.'s profile image
YOLANDE T. 
on Birdeye

2 years ago

Post My Review 

Michael R.'s profile image
Michael R. 
on Birdeye

2 years ago

communication with Polina 

Benjamin Adam D.'s profile image
Benjamin Adam D. 
on Birdeye

2 years ago

Very helpful 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,488 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.