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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone at PennyMac were pleasant to work with and talk to. Barry, Jeremy, and other loan agents kept in contact regularly. The COVID deferment of my student loan threw us all for a loop but we managed to work through it and come to a happy conclusion.
Wonderful refinance experience
If all the requirements needed was disclosed up front things would have been less frustrating towards the end. It felt like at times we thought everything was taken care of and then additional information was needed to move forward, other than that we are very happy with Penny Mac.
Communications were not very good, I've had to follow up multiple times to receive an answer, I've had to call over and over to ask my questions, appraisal delayed my closing by over two weeks, closing was scheduled then rescheduled without checking with me if I can attend, closing documents were not accurate at the end, and I was not sent the final closing documents, I had to call my closing attorney and find out what the final payment due from me was. Overall, the process started great, then took a tumble, and turned somew... read more
From application to close was a stress free experience! Shout out to Artuz, Anna and their team!
The service and professionalism of PennyMac and their associates were outstanding
Process was extremely smooth. All were professional and prompt. First time I had a refi transaction go so seamless! Thoroughly impressed!
Quick and amazing experience
I really appreciated everyone I contacted in the process. Any concerns I had were handled quickly and throughly explained to me. Thank you for making the process smooth.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,488 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.