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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,112 reviews
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Sandra G.'s profile image
Sandra G. 
3 years ago

Tanairy was pleasant and stayed on top of informing me weekly of the progress of my loan. 

Ashley H.'s profile image
Ashley H. 
3 years ago

We have been with Penny Mac for our past two homes now, and it’s been a great experience! No complaints! 

Bruce W A.'s profile image
Bruce W A. 
3 years ago

Brianna was great 

Brandon B.'s profile image
Brandon B. 
3 years ago

It was an overall good experience. 

Michael D.'s profile image
Michael D. 
3 years ago

The short processing time was awesome. Some of the "other" members of the PM team (not Collin) were unclear in their instructions and resulted in me having to make multiple calls and email inquiries to complete the loan. 

Michael W.'s profile image
Michael W. 
3 years ago

The whole process was very smooth. 

Wyvis C.'s profile image
Wyvis C. 
3 years ago

Closing was sooner than expected. 

Pamela E.'s profile image
Pamela E. 
3 years ago

I have been trying to reach my "team" and can't seem to get them. There was a with-drawl from my bank account in the amount of $1719.4, my old monthly loan amount. I was told that there was not going to be a payment for February but would start in March 1st with the new monthly loan amount. I need my account credited with the $1719.41. 

Eyner Duarte V.'s profile image
Eyner Duarte V. 
3 years ago

Greta communication through every step of the way. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,112 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.