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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I am a disabled veteran and don’t pay home owners taxes - listen and offer a solution before saying no
Prompt responses.
The application process was seamless, we got the rate that we wanted, & closing was completed on time!
Smooth and painless! Thank you so much!!
We had to do the closing twice due to the fact, and this is not the fault of Marc Schneider, I'm sure, but my husband's social security number was incorrect on the first set of documents and we got all the way to the end of the closing before that was discovered. At that point we had to reset our closing and sign the papers all over again. I just feel as though things like social security numbers should be watched very closely by the person typing up these documents.
The Loan Processor knowing what he was talking about before he called me. The Loan Processor knowing the rules in the state that I live so that my closing wasn't cancelled the morning of. Diversity training so that all of the workers replace words like husband or wife with spouse or partner. Ensuring that the closing documents are sent out ahead of time (as was communicated) so they can be reviewed.
Poor communication and staff was not prepared
Communication and the customer service ~ I was not treated like just another mortgage.
it was very good
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,488 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.