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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,488 reviews
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Julian C.'s profile image
Julian C. 
on Birdeye

2 years ago

Being an existing pennymac customer I feel things should have moved along a little quicker 

Larry W.'s profile image
Larry W. 
on Birdeye

2 years ago

Ms Rodriquez is the best csr I’ve dealt with her attention to detail and overall mannerism saved this deal with me after having an unpleasant experience previously with one of your loan officer. 

Daniel B.'s profile image
Daniel B. 
on Birdeye

2 years ago

Jocelyn was great and was on top of everything but the company as a whole needs to coordinate better. Throughout the whole process I was receiving daily calls from Pennymac. Half of them were soliciting me to refinance (not knowing I was) and the other half were asking for documents or updates about things that I already talked to Jocelyn about. 

Darrell M.'s profile image
Darrell M. 
on Birdeye

2 years ago

She was great 

Evelyn E.'s profile image
Evelyn E. 
on Birdeye

2 years ago

Everything went very smoothly. Was very satisfied with professional service 

Bruce M.'s profile image
Bruce M. 
on Birdeye

2 years ago

Joselyn was very professional easy to talk to and made everything clear And easy for me to understand kept in constant contact to let me know where we were in the process of the loan because of Jocelyn professionalism and knowledge I would recommend your company to anyone thank you very much Joselyn 

Demetrius W.'s profile image
Demetrius W. 
on Birdeye

2 years ago

It's all about communication and you guy's did just that!! 

Cody M.'s profile image
Cody M. 
on Birdeye

2 years ago

The people 

Stacia G.'s profile image
Stacia G. 
on Birdeye

2 years ago

Excellent communication. Very professional and friendly. Will recommend to others friends and family members. Keep up the good work. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,488 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.