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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,488 reviews
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MIGUEL M.'s profile image
MIGUEL M. 
on Birdeye

2 years ago

thank you for everythink 

Norman P.'s profile image
Norman P. 
on Birdeye

2 years ago

Great job! 

Walter J.'s profile image
Walter J. 
on Birdeye

2 years ago

Everyone was very informative, Great experience 

Dean P.'s profile image
Dean P. 
on Birdeye

2 years ago

SO many issues with the refi that there really isn't enough room to include all the details. From my first attempt to refinance getting cancelled without my approval or notification, to getting conflicting information about the need and cost of a second appraisal, to getting less cash back at closing than the last set of disclosures indicated - all of this contributed to an UNPLEASANT experience. This is not all on Robyn Moore, whoever that person is. This is on everyone who worked on my loan application. Making last minute ... read more

JACOB A.'s profile image
JACOB A. 
on Birdeye

2 years ago

It was great to have a team we could turn to throughout the process! 

Edward Lattimore I.'s profile image
Edward Lattimore I. 
on Birdeye

2 years ago

Great communication. 

INMAN J.'s profile image
INMAN J. 
on Birdeye

2 years ago

Thank, process had minimal flaws. 

Fabian M.'s profile image
Fabian M. 
on Birdeye

2 years ago

It was a great experience because the loan officer was available on a Saturday to fill the refinancing application with me. The portal worked very well. Also when Kelvey took over my loan he speed up the process and helped lot to complete the final steps. 

Addie B.'s profile image
Addie B. 
on Birdeye

2 years ago

Excellent Customer Service from all involved in my loan processing. I felt I was with a group of officers who were really working on my behalf from the initial contact with Erin Garrison to the closing with Edward Sarkardehi. Thank You again for your excellent service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,488 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.