PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
Select a rating
Nancy C.'s profile image
Nancy C. 
3 years ago

The whole experience from start to finish was easy and efficient. I would highly recommend Penny mac 

Randal M.'s profile image
Randal M. 
3 years ago

nothing. absolutely horrible experience 

ROBERT Woodall J.'s profile image
ROBERT Woodall J. 
3 years ago

YOU GUYS ARE UNORGANIZED. I HAVE BEE IN BUSINESS 47 YRS AND YOU MADE IT SO DIFFICULT. IT WAS HORRENDOUS 

FREDERICK B.'s profile image
FREDERICK B. 
3 years ago

I feel like everything was going great until the end of the process. There was some confusion around the closing disclosures. I personally paid off some credit cards and sent in the documents however the CD was sent several times with the incorrect figures based on some CC debt. I also feel like my loan officer could have replied back to emails regularly. There were times when I wondered if she received my emails, because I didn't get a reply. Overall, it wasn't a terrible experience, but I do feel like my previous experienc... read more

Danielle L.'s profile image
Danielle L. 
3 years ago

Less confusion among the Pennymac people and better communication to the borrower 

OCTAVIA C.'s profile image
OCTAVIA C. 
3 years ago

Shay did a wonderful job and stayed in regular contact to ensure I knew what was going on. Everyone I spoke to in this process was helpful and pleasant. 

Donald W.'s profile image
Donald W. 
3 years ago

Just over all great!! 

Maria R.'s profile image
Maria R. 
3 years ago

Brandy Harrison and Brick were very nice. I am very pleased with the service. Thank you. I hope someday I can get lower interest rate. 

Geraldine C.'s profile image
Geraldine C. 
3 years ago

The whole process went quickly and smoothly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.