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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The whole experience from start to finish was easy and efficient. I would highly recommend Penny mac
nothing. absolutely horrible experience
YOU GUYS ARE UNORGANIZED. I HAVE BEE IN BUSINESS 47 YRS AND YOU MADE IT SO DIFFICULT. IT WAS HORRENDOUS
I feel like everything was going great until the end of the process. There was some confusion around the closing disclosures. I personally paid off some credit cards and sent in the documents however the CD was sent several times with the incorrect figures based on some CC debt. I also feel like my loan officer could have replied back to emails regularly. There were times when I wondered if she received my emails, because I didn't get a reply. Overall, it wasn't a terrible experience, but I do feel like my previous experienc... read more
Less confusion among the Pennymac people and better communication to the borrower
Shay did a wonderful job and stayed in regular contact to ensure I knew what was going on. Everyone I spoke to in this process was helpful and pleasant.
Just over all great!!
Brandy Harrison and Brick were very nice. I am very pleased with the service. Thank you. I hope someday I can get lower interest rate.
The whole process went quickly and smoothly.
PENNYMAC has a 4.4 star rating with 48,795 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.