PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,084 reviews
Select a rating
Ken H.'s profile image
Ken H. 
3 years ago

Question 7 and the other answers that were less than stellar were due to the Title Company underperforming. All of the service and advice from Sandra, Paul, and PennyMac were over-the-top outstanding! 

Todd S.'s profile image
Todd S. 
3 years ago

Had problems with final documentation numbers. Took a little bit but you guys came through and did the work to make it right. Thank you so much 

Rene Garcia M.'s profile image
Rene Garcia M. 
3 years ago

Marcia thank you for all your help 

Tanya D.'s profile image
Tanya D. 
3 years ago

I appreciate when they learned that I am deaf and they are more than willing to communicate with me over the phone. They explained everything what I really needed to understand better about refinance. After they explained to me, I was satisfied. 

JENNIFER S.'s profile image
JENNIFER S. 
3 years ago

The only issue was the closing disclosure was incorrect and did not include all the taxes in our escrow so the savings/month we thought we would have was not actually as much as anticipated due to the oversight. Everything else was great. 

Kelly C.'s profile image
Kelly C. 
3 years ago

The communication and understanding I got from Jaciah Woods made the process of refinancing, less stressful. 

Trisha B.'s profile image
Trisha B. 
3 years ago

Darcell was great. My closing was reschedule many times due to Covid. Darcell was emphatic and showed companion. I enjoyed working with Mrs Thomas 

Mark M.'s profile image
Mark M. 
3 years ago

It was Good 

Tina J.'s profile image
Tina J. 
3 years ago

Everyone at PENNYMAC did a great job 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,084 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.