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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,512 reviews
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Shain S.'s profile image
Shain S. 
on Birdeye

2 years ago

Since I already had a loan with ya’ll, the refinance process was easy and seamless. 

Frankie W.'s profile image
Frankie W. 
on Birdeye

2 years ago

The overall process and experience was received well and I appreciate the care and concern the agents had when taking care of my needs. In addition they were fast and efficient with responses and going through the process 

Michael H.'s profile image
Michael H. 
on Birdeye

2 years ago

Well the apr was right but the other rate was higher with out anybody saying anything. I felt like they were sneaking it. Wasn't happy at all about it. In addition, I left a message for Glen to call me at Pennie Mac before closing and nobody called me back. That was very disappointing. 

Robert Greene J.'s profile image
Robert Greene J. 
on Birdeye

2 years ago

Timely, accurate and beat expectatioms 

Matthew B.'s profile image
Matthew B. 
on Birdeye

2 years ago

Fast easy service with a positive attitude from Jennifer. Was in the loop from start to finish ... 

SILVIA P.'s profile image
SILVIA P. 
on Birdeye

2 years ago

On date of closing, notary was 20 minutes early, provided no copies of closing documents and stated that they would be mailed to us. We still have not received them. I immediately emailed PennyMac to let them know of our experience and got no response. 

NATHAN K.'s profile image
NATHAN K. 
on Birdeye

2 years ago

Clear communication 

Michael T.'s profile image
Michael T. 
on Birdeye

2 years ago

Wanda from the My Mac team was greawt! 

Jorge M.'s profile image
Jorge M. 
on Birdeye

2 years ago

Just a couple of hiccups - accuracy in spelling named 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,512 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.