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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick response. Professional interaction
Everything was presented clearly and the process was smooth. If I had questions, I could call directly to my Rep and was not place on hold. Very good service.
My payoff amounts were different. The value of my IRA was wrong, listed at $14,000, not $140,000. But it was approved so not really an issue. Had hoped to pay down more on the principal, but my monthly payment was what I wanted so it worked out ok.ok.
Polina explained everything that I had to do to help the process of my loan,she also kept me informed of how things were going by calling or texting me every week which made things so much easier. Thank you, Polina
Awesome experience
Thank you 9
Easy and well explained
The process was seamless. All my questions were answered in a timely matter. Everyone was helpful and curious. The closing processes were easy. Thank you.
I started the process with Jake Crocker, but most of my interaction was with Ms. Arch. Mr. Crocker took the time to explain the process and made sure that every document was completed and updated. Ms. Arch called me every week and made sure that I understood what stage my loan was in. Ms. Arch was very professional, extremely polite, and a joy to speak to every week. Ms. Arch has this sweet way of removing every loan application anxiety and trepidation. Ms. Arch made this process a joy, God bless you for having her on your... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,512 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.