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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was OK, but seemed to drag on a bit. However, COVID probably contributed to that.
Eliana was a pleasure to work with. She was very patient with all the questions I had, she was very diligent in getting back with me and was very responsive and interactive with me through the whole process. The home-buying process can be very stressful, but she was professional the entire time!
Transparency and communication. Also a loan officer who responds to any emails or phone calls at all. Eliana and Crystal are the only reason I didn't pull the plug and start over with another lender.
Process went well
As usual closing went smoothly and everything was in order
Everything was easy simple and fast.
My refinancing process went smoothly working with Winston and Antonae, they both explained everything clearly, answering all my questions promptly. Closing went as planned Making the overall experience painless. Thanks for all your help!
I've used PennyMac for years, and they've always been great! Best customer service I've ever experienced with a home loan provider. The thing that stands out the most for me is their communication. They are ON IT when it comes to communicating with me. They call or email weekly, and let me know what's happening at every step. I highly recommend PennyMac for a refi or new home loan.
good experience helpful team
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,081 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.