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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
PannyMac did all we requested. We were looking at other company’s to refinance our loan. One we contacted PennyMac, it was clear that they were the best choice!
Minimum of 10 characters.
I’m not very happy with my overall experience with PennyMac. It’s been a painstakingly SLOW process, but it’s people like Erica and our Loan Officer, Terrell, that keep me coming back. Erica inherited my file and it seems like ever since she took over, things have moved much faster. She’s been on top of the progress of the various stages of this loan’s process and made sure to keep communicating with me. It’s people like Erica that remind me of the excellent service that PennyMac used to stand - and stand out - for.
The communication from start to finish was excellent. The closing was fast and easy.
easy, fast, and great communication
The process was pretty easy. I was a little confused on which documents I had already submitted but everything was simple to complete. It all went fairly quickly. I was very satisfied!
Great communication and done in a timely manner
The entire experience was handled professionally and within the timeline set out for us. We also appreciated getting a call once a week to address any concerns we may have had.
There really wasn’t much communication from my MAC team. I was left in the dark on how the closing was to take place. I feel like my loan officers didn’t reach out to walk me through the process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,081 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.