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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,319 reviews
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JACOB J.'s profile image
JACOB J. 
4 years ago

It was great! 

Linda B.'s profile image
Linda B. 
4 years ago

Very quick, and handled very professionally. 

Lauren M.'s profile image
Lauren M. 
4 years ago

It was one request after another from October-Jan. Process seemed to drag on and on and sometimes Ms. Stafford didn't communicate what was needed until I asked her then would receive no communication back from her to be sure nothing else was required. We had no confidence the refinance would actually happen. 

Melissa E.'s profile image
Melissa E. 
4 years ago

PennyMac made everything go smooth and effortless on my side!!! 

CHRISTOPHER D.'s profile image
CHRISTOPHER D. 
4 years ago

Very easy process and quick 

Asia A.'s profile image
Asia A. 
4 years ago

Wonderful! 

Manuel A.'s profile image
Manuel A. 
4 years ago

It’s not Nayely fault, I was set up with her while she went on vacation for 2 weeks.. I did 2 refinances at one time which created some confusion for you guys Internally, her manager never called me back… I got set up for my signing and the docs weren’t there I waited at the title office for 1 hour having to call in to the loan doc person who Clotilde not talk to me.. every time I talked to someone there was a different answer.. I literally called in every 2 days to make sure everything was cleared up and the docs were sup... read more

Engels Contreras De A.'s profile image
Engels Contreras De A. 
4 years ago

Excellent! 

Sean T.'s profile image
Sean T. 
4 years ago

I was guided through each document and the ones needing signing accurately, documents were explained accurately and I felt comfortable signing with the agent , Thank You again ! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,319 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.