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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,256 reviews
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Ricky M.'s profile image
Ricky M. 
3 years ago

Wish We have final documents clear cash to close amount 

Edward H.'s profile image
Edward H. 
3 years ago

10 very good 

Susan B.'s profile image
Susan B. 
3 years ago

Excellent communication throughout the process. 

Brian R.'s profile image
Brian R. 
3 years ago

Great experience . Thank you 

Brian E.'s profile image
Brian E. 
3 years ago

My only complaint is that I continue to receive solicitating phone calls to my phone after I have repeatedly asked not to be called by PennyMac. Not tied to this particular refinance, but a general issue with the company over the years. 

Dennis W.'s profile image
Dennis W. 
3 years ago

Excellent experience that went way faster then I thought. Thank you to my team for all the help. 

Susan C.'s profile image
Susan C. 
3 years ago

The process seemed to be moving fine at first, but after the appraisal was done, it seemed like there was little correspondence to let us know what was going on. We received notification that a lien was on our property title, but when I called the creditor, they said they never put one on our house. I asked for a copy of the title report, and never got it. We then received a call from Francesca Hill who said the lien was being removed because the title company found out it was a mistake. This was around the week of Chris... read more

Amit N.'s profile image
Amit N. 
3 years ago

Friendly customer service & responsiveness. Transparent process. 

Paul S.'s profile image
Paul S. 
3 years ago

Thank you for your time and efforts. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,256 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.