PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,525 reviews
Select a rating
Ricardo O.'s profile image
Ricardo O. 
on Birdeye

2 years ago

Very simple and hassle free. No surprises and pleasant interactions. 

Carlos P.'s profile image
Carlos P. 
on Birdeye

2 years ago

Easy process 

Chung C.'s profile image
Chung C. 
on Birdeye

2 years ago

Great rate and smooth process. Wish I was provided an electronic copy of the final Closing Disclosure. 

Leonard Z.'s profile image
Leonard Z. 
on Birdeye

2 years ago

Our loan processor, Lauren Aslin, made this refinance a super smooth operation. Lauren was always keeping us informed in a very clear and concise manner. My questions were always handled in a highly professional manner. We couldn't have done this as smoothly without Lauren. 

Nathan H.'s profile image
Nathan H. 
on Birdeye

2 years ago

It took 2 months to get an appraisal back and it took 80 days to close. 45 day closing was expected. 

GLORIA W.'s profile image
GLORIA W. 
on Birdeye

2 years ago

Refinancing was an easy process with PennyMac because of the well trained loan officers. Very informative. Can answer any questions. M.A.C.TEAM IS ALWAYS AVAILABLE during times listed. G.W. 

KEVIN S.'s profile image
KEVIN S. 
on Birdeye

2 years ago

Once I had a clear idea what to expect, it was smooth sailing, and worked around my schedule. 

Lynda K.'s profile image
Lynda K. 
on Birdeye

2 years ago

I am not computer savvy, and it made the whole process very difficult for me. Christopher Bozel was extremely helpful and patient with me and kept in good contact with me . 

Emily G.'s profile image
Emily G. 
on Birdeye

2 years ago

Thank you. I would have liked an estimate of closing costs earlier . But overall it was great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,525 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.