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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The entire refinance process was smooth and easier than I ever imagined. I am very pleased that things went as I hoped they would.
Jenny, Travis and the whole team were knowledgeable and made my refi as easy as it could possibly be! Always there to take the time for questions and no waiting around and wondering what’s going on! Very professional team I had. Thank you all so much, Kevin Pette
Everything
Given the nature of my career I’m unable to provide a review for public posting. Gravest job!
Great job with everything
It was an easy process to refinance and everyone communicated great
Understand COVID has an impact on staffing levels and slowed the entire process. Several times we were given incorrect information concerning our refinance. Our contact and his supervisor gave us incorrect information about our eligibility to waive the VA funding fee due to a VA disability. I had to go to the VA and one of your competitors to get information to pass to your team to so the fee would be waived. At closing the fee was waived as authorized by the VA. We also were given incorrect information about the requir... read more
Ownership of your customers thru each separate phase of the process.!!!!
The overall experience was clear and simple. When things were requested it was very clear what was being asked for.
PENNYMAC has a 4.5 star rating with 48,528 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.