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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Devin was really nice and I appreciate that.
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This was hands down the nicest, friendliest, and most efficient customer service representative I have EVER encountered. Kelvey Becks provided exceptional customer service throughout my loan process. He took ownership to ensure that my loan not only closed, but in a timely manner. Kelvey takes a true interest in his client to address all questions and concerns. Pennymac is blessed to have a person like him on their M.A.CTEAM. Barrett’s
Great experience!
Would like to take a moment to thank Pam Wilcox for all of her help with my new mortgage. It was a great experience and I couldn’t ask for a nicer person that genuinely cared that everything closed as smoothly and as quickly as possible. I will always want to work with her anytime I can. She is the best! Thank you so much Pam! Sincerely, Jay Morris (James)
Cindy was very clear and informative in what we needed to do in order to close on our home! She was great!
The amount of cash we were required to bring to closing varied greatly during the process, which caused us quite a bit of stress. Our original loan estimate was around $1,500 and at one point we were told that we'd need to bring $15,000 to closing. We had to ask lots of questions to get it resolved.
NANCY ALAIN was great and fast. The first loan closer assigned BELINDA was terrible, wrong names, requests for same documents, Never at her phone. SHE SERIOUSLY needs more training. I am sure glad Nancy was finally assigned
Thanks for assist
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,535 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.