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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
PennyMac was Very Timely, however getting someone to call you back was a struggle. I had to keep calling to get answers...rarely was I called back...that was disappointing. Happy with the rest.
Mohsen Sharifzadeh
Communication was very easy. Everyone was really helpful. I closed relatively quickly which was nice. Much easier than I thought it would be
I did not receive my updated closing amount. When I called the day before closing they could not give it to me. This was frustrating. I didn’t have the check at closing and had to wait days to finally be able to wire funds.
great follow up through process...
Thanks for all the help!
I was pleasantly surprised by how easy and smooth the whole process went. I recommend this company to anyone who’s interested in buying a house. I always felt like I had someone by my side to help me with everything. Big thanks!!!
Sandra was awesome as was the whole MAC team
When I spoke to Jasmine, she was very pleasant; however, I think more frequent and proactive communication would have gone a long way. I understand the process is probably simple from your side of it; but for the lay-consumer with little-to-no experience, I really feel like someone should have been a little more attentive and available. This is a big deal for most folks. And maybe that’s for your process as a whole, so don’t let my comments necessarily be reflective of Jasmine. If I had it go over again, I would have worked ... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,024 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.