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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Customer service and attentiveness
Everything went very smoothly
Went very smooth
Brandy and the Pennymac team were very helpful throughout the entire process!!
Thank you for the Good work
Hope this goes somewhere! But no worries. The whole process was like dealing with this really big entity where you needed to know.... oh no you need to call xxxxxx, oh sorry we don't answer those questions you need to call xxxxx. Complete and total lack of pre-notification. You have documents to sign, we need these additional items, we have changed your complete load and here is how it looks now. Honestly it was like the loan officer doesn't talk with loan processing who don't talk with underwriting. Just figure it out ... read more
Nothing thank u
Great customer service
I always reached out and never really got reached out to but once.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,535 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.