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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
We had our current loan with Penny Mac and a second home with another lender. In the 10 years we had with Pwnny Mac we never had a problem with communications, paperwork, tax filings or knowing where we stood on our loan repayment. We had issues with our second home loan within 6 months of taking it. When we decided to refinance our home, we looked everywhere but just felt like it was a money grab for fees. We ended up contacting Penny Mac and they were great every step of the way. Incredibly easy, streamlined and straight f... read more
Awesome 😀😀😲😲
She was professional and courteous
Everything went smoothly and quickly. Painless process.
It was an easy process. Everyone I worked or spoke with was friendly and knowledgeable.
My LO failed in asserting my proper W2 income to underwriting. W2 was $160,000 in 2020. In 2021 as of Dec. 1, employee paystub already showed $160,000 earned. Yet, because I also own 2 other companies of which i was not an employee, he reduced my W2 income to $5,700 monthly $68,400 - LESS than half my W2 income. I lost my locked rate of 2.25 for a 20yr loan as this caused delay, rates and pricing increased AND only after I addressed this with the LO did he realize the error, and then I was then offered a 30yr year loan at 2.... read more
Thank you so much.
I don't wish to give a review but everything was great.
The loan process was quick, easy, and professionally done. No complaints.
PENNYMAC has a 4.5 star rating with 48,536 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.