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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,536 reviews
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Italo B.'s profile image
Italo B. 
on Birdeye

2 years ago

We had our current loan with Penny Mac and a second home with another lender. In the 10 years we had with Pwnny Mac we never had a problem with communications, paperwork, tax filings or knowing where we stood on our loan repayment. We had issues with our second home loan within 6 months of taking it. When we decided to refinance our home, we looked everywhere but just felt like it was a money grab for fees. We ended up contacting Penny Mac and they were great every step of the way. Incredibly easy, streamlined and straight f... read more

Francisco I.'s profile image
Francisco I. 
on Birdeye

2 years ago

Awesome 😀😀😲😲 

Anna G.'s profile image
Anna G. 
on Birdeye

2 years ago

She was professional and courteous 

Bambi A.'s profile image
Bambi A. 
on Birdeye

2 years ago

Everything went smoothly and quickly. Painless process. 

Ana F.'s profile image
Ana F. 
on Birdeye

2 years ago

It was an easy process. Everyone I worked or spoke with was friendly and knowledgeable. 

Ronald A.'s profile image
Ronald A. 
on Birdeye

2 years ago

My LO failed in asserting my proper W2 income to underwriting. W2 was $160,000 in 2020. In 2021 as of Dec. 1, employee paystub already showed $160,000 earned. Yet, because I also own 2 other companies of which i was not an employee, he reduced my W2 income to $5,700 monthly $68,400 - LESS than half my W2 income. I lost my locked rate of 2.25 for a 20yr loan as this caused delay, rates and pricing increased AND only after I addressed this with the LO did he realize the error, and then I was then offered a 30yr year loan at 2.... read more

Hibest A.'s profile image
Hibest A. 
on Birdeye

2 years ago

Thank you so much. 

Jared S.'s profile image
Jared S. 
on Birdeye

2 years ago

I don't wish to give a review but everything was great. 

Alexis Rotkowitz K.'s profile image
Alexis Rotkowitz K. 
on Birdeye

2 years ago

The loan process was quick, easy, and professionally done. No complaints. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,536 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.