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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,024 reviews
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Brazie B.'s profile image
Brazie B. 
3 years ago

The hard work Penny Mac put in to ensure my approval, documentation needed and closing went very smoothly. 

JACOB L.'s profile image
JACOB L. 
3 years ago

I felt that everything was always presented correctly and communication was always good. 

Tammla P.'s profile image
Tammla P. 
3 years ago

n/a no thank you at this time 

Marta L.'s profile image
Marta L. 
3 years ago

The process was as expected and the support was helpful. 

James L.'s profile image
James L. 
3 years ago

Very good experience. I appreciated the calls from Joyce to keep me notified on the status of my loan application. 

Roberto C.'s profile image
Roberto C. 
3 years ago

The entire process was very smooth and highly professional—no unpleasant surprises as sometimes is the case. The customer service team was outstanding! My kudos toTashia and the entire team. 

Edwin R.'s profile image
Edwin R. 
3 years ago

Its was quick and easy to go through the process. 

Ryan D.'s profile image
Ryan D. 
3 years ago

Everything went quickly and smoothly. 

Daniel C.'s profile image
Daniel C. 
3 years ago

In dealing with Victor and my second go around everything was great. The first 2 attempts to remortgage were not good at all. I nearly took both of my mortgages to another company after two different loan officer dropped the ball. Asked for crazy things, like having $20k in an account, which I sold stock and moved the cash over. I was happy with the end result, but it nearly imploded. You should look into these issues and resolve so that other customers dont have such a poor experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,024 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.