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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,535 reviews
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Hannah B.'s profile image
Hannah B. 
on Birdeye

2 years ago

My loan process for refinance was much easier than I expected it to be. Ivonne was wonderful with answering any questions I had throughout the process. Extremely happy with the service and happy to be a PennyMac customer. 

Karthik S.'s profile image
Karthik S. 
on Birdeye

2 years ago

The notary agent was very unpleasant to work with. She was rude and in a hurry to leave. 

Nora B.'s profile image
Nora B. 
on Birdeye

2 years ago

Very good!!! 

Beth K.'s profile image
Beth K. 
on Birdeye

2 years ago

Great company to work with. Definitely recommend them ! 

Joseph G.'s profile image
Joseph G. 
on Birdeye

2 years ago

Everyone i needed to interact with pleasant and they delivered what they communicated. 

Cameron P.'s profile image
Cameron P. 
on Birdeye

2 years ago

Closed on my refinance in a timely matter, they beat other companies by atleast a .5% intrest rate. I got to sign everything over the phone and was walked through things if need. And when it came time to close i was able to schedule the closing time and location myself. They even sent someone to my house to do the closing. 

Karinn C.'s profile image
Karinn C. 
on Birdeye

2 years ago

Communication: ease, consistency, urgency, availability. Ultimately, I was the one reaching out, pushing things along, and ensuring things got done in time. 

Kohen F.'s profile image
Kohen F. 
on Birdeye

2 years ago

The online process was nice. 

Tracy F.'s profile image
Tracy F. 
on Birdeye

2 years ago

It was very nice working with Alberto. Thank you. Tracy Murray Fellenbaum 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,535 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.