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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,536 reviews
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Susan M.'s profile image
Susan M. 
on Birdeye

2 years ago

Lori was very professional and prompt when answering emails or calls. During the couple hiccups, she assisted and helped resolve the issues. 

Isaac W.'s profile image
Isaac W. 
on Birdeye

2 years ago

The refinance process was super simple and the whole team made sure I knew what to expect. 

Atawa R.'s profile image
Atawa R. 
on Birdeye

2 years ago

Things were done efficiently and efficiently! 

Ronald M.'s profile image
Ronald M. 
on Birdeye

2 years ago

Everything proceeded in a timely fashion, just as we were promised. Thanks 

Daniel L.'s profile image
Daniel L. 
on Birdeye

2 years ago

The only issue that I had was PennyMac was calling for payment before funding. Also the Title co was underfunded $25 that I am taking care of now. 

Joann M.'s profile image
Joann M. 
on Birdeye

2 years ago

Application through closing was extremely streamlined. Process was flawless. 

Darrel R.'s profile image
Darrel R. 
on Birdeye

2 years ago

Our refinance loan was explained and handled very professionally. Amanda made it all very clear and understandable. It took a little longer than we thought it would but it all worked out great in the end. 

Seana C.'s profile image
Seana C. 
on Birdeye

2 years ago

Update frequency and quality of information. Call backs and follow through were excellent. Thank you Brandy 

Bradley B.'s profile image
Bradley B. 
on Birdeye

2 years ago

Good experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,536 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.