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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,018 reviews
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Marie-Guilene A.'s profile image
Marie-Guilene A. 
3 years ago

The closing was done in less than a month. The refinancing process happened very fast. I really love Penny Mac Loan services. This company is simply the best. 5 stars for Penny Mac. 

JEFFREY K.'s profile image
JEFFREY K. 
3 years ago

Better communication 

Schyler S.'s profile image
Schyler S. 
3 years ago

Went with Penny Mac since they already had my mortgage and feel confident about the whole process 

Helen Alexis F.'s profile image
Helen Alexis F. 
3 years ago

Great working with Laci very smooth process and provided clear instructions for each step. 

David P.'s profile image
David P. 
3 years ago

Zanetta is a solid communicator. She checked-in weekly, and was able to answer any question. Very smooth process. 

Mason H.'s profile image
Mason H. 
3 years ago

Great, easy, streamlined 

Ricardo Valdes K.'s profile image
Ricardo Valdes K. 
3 years ago

Wow. Both Sandrea, my loan processor, and John, myloan officer were amazing people to work with. They were always very nice and patient in all the process. I refinanced 5 houses at once so you could imagine the amount of work and endless communication needed between my loan processor and officer with me. Sandrea and John were amazing. They never lost their patience or I felt like they were having a hard day. Since the moment I talked to John, after making many calls with other lenders, I felt he was the one. And then Sandre... read more

Tessara M.'s profile image
Tessara M. 
3 years ago

The team of people that helped me get to closing were friendly and helpful. There was a small issue that arose with my loan but they corrected it in a timely manner and I was able to close on time. They communicated with me often and were very responsive. The process went very smoothly! 

Julia T.'s profile image
Julia T. 
3 years ago

Quicker communication and more knowledgeable 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,018 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.