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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I called my loan Officer so many times and asked so many questions but all of my questions were answered without making me feel embarrassed. Thanks to Ms. Joselyn Nieves.
Great team and service!
I had really a great experience working with Penny mac team and all the members which I had contact with specially Michael Di Leo and Ihsan were fantastic and exceptionally expert in their field. Thank you folks
Super easy process from start to finish! Easy expectations and transparent process! Well done!!
Everyone was SO nice. Especially wonderful was Garrett Greene and Andrea Maddox. At first it was so hard doing everything on a cell phone, but Garrett walked me through it kindly. Then Andrea took over and it went like silk, even to a non- techie like me. Thanks a million Penny Mac!
The reason for refinancing was to get my co-signers off, however originally they were only taken off the loan & not the title, delaying the process. Closing had to be rescheduled 3 times. It was not communicated that a blank check should be brought to the closing for money transfer purposes. closing disclosures changed again after closing. It's done now so I can put this behind me. I was thankful to be done with a refinance w/o need of an appraisal. Original agent did not inform me of full closing costs during initial inquir... read more
My experience would have been better if I had gone with a different company. The loan team made me feel as if I was borrowing from them personally. This is the last time I will use PennyMac and I will not be recommending PennyMac to anyone in the future.
Iffy start to the process but a great ending. Thanks
We really enjoyed working with PennyMac throughout the whole process.
PENNYMAC has a 4.5 star rating with 48,536 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.