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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Claudia Garcia was in constant communication with me. Which made the process go by smoothly. Any questions I had were promptly answered.
your agents were knowable and very helpful
Penny Mac always does a great job when closing my loans
It was difficult and misleading! I did not get a better interest rate; I was deceived! With my credit and small amount of debt, I should have received a better interest rate! I am paying a larger mortgage note now!
People were helpful and kind.
I felt like there were too many people involved in the communication and that had access to our personal financial information.
Friendly, great service
The MAC-team strikes a balance between professionalism and excellent customer service. Each individual in the team paid special attention to detail and communicated well, keen enough to answer all my questions. The ease of navigating the refinance road was surprising to me, considering the bumps along the way just a decade ago. The combination of reading/ signing documents online and the quick turn-around times by the team members at various junctures, made the process seamless. I appreciate your guidance in this matter. Pr... read more
Lawrence was fantastic and very responsive and I greatly appreciated his time and efforts. Had it not been for him I would have pulled out of my loan application because my loan officer failed to respond to my emails or calls until a few days before closing. It was a very frustrating experience to not get answers from my loan officer but Lawrence did the best he could to answer all of my questions and made sure to email and call me back when I requested. He is a great asset to your company and gives the applicant comfort and... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,317 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.