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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The process went smoothly. I think I was mis-understood when I asked when our money would be deposited. I still haven’t gotten it.
Our refi was a fast process with great communication.
Five stars! 🌟 everything was really fast and easy to do with my busy work schedule, highly recommend Yesenia Robledo, she's great and highly professional 👍
Lack of communication - lack of accountability-no return calls - dismal attitude
I’m not sure who Linda Frazier actually is. I don’t recall seeing that name on any emails. I remember a Melissa and a Lisa, but we got so many emails it’s possible I missed it
Very friendly and professional.
Fast deposit
Jennifer Green is what made our experience great. When we were first granted our mortgage (through another company that was not Penny Mac) the process was dreadful. Meeting after meeting, documents coming in the mail, documents to pick up in person, meet at the title place to sign papers. It was time consuming, and stressful process. This time around (refinancing with Penny Mac) Brent Dukes got us started, was quick on the turn around to get the preliminary information and get us hooked up with Jennifer. From there it was a ... read more
Despite not closing on the initial date the process was pretty seamless. We are currently working with PennyMac on another refinance opportunity. Devin & Nicholas are wonderful.
PENNYMAC has a 4.5 star rating with 48,536 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.