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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,014 reviews
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JOHN B.'s profile image
JOHN B. 
3 years ago

Everything was explained thoroughly and the whole process was completed in a timely manner. 

Dorothy M.'s profile image
Dorothy M. 
3 years ago

It was a pleasure meeting you and thanks for your time and patience 

ERIC C.'s profile image
ERIC C. 
3 years ago

Very smooth and simple process without waiting on various entities. 

Benjamin M.'s profile image
Benjamin M. 
3 years ago

Working with professionals . 

Michael P.'s profile image
Michael P. 
3 years ago

I executed a refinance through PennyMac and everything was very clearly laid out from the start. If there were any changes to be made, I was informed exactly what would change in terms of old to new. These changes were all a normal part of the process as terms become more defined after certain events like an appraisal. Whenever I had a question, I could just email the MAC Team email address and I would get a response within a day, most typically within only hours. Uploading and signing documents is easy and convenient throu... read more

Greg B.'s profile image
Greg B. 
3 years ago

Numbers changed several times and kept going up 

Jose B.'s profile image
Jose B. 
3 years ago

Good experience with PennyMac. 

Jebediah D.'s profile image
Jebediah D. 
3 years ago

Very professional service 

Eric A.'s profile image
Eric A. 
3 years ago

The beginning of the process was very organized and I felt like I was kept informed of things going on. I received phone calls to tell me everything was ok and that nothing else was needed from me. However, though I received two phone calls stating that everything was fine and nothing else was needed from me, there was an issue with the appraiser being able to contact me that was not communicated to me for several weeks. Then I received multiple calls to my cell phone which is my primary contact number but then on other oc... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,014 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.