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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everything was explained thoroughly and the whole process was completed in a timely manner.
It was a pleasure meeting you and thanks for your time and patience
Very smooth and simple process without waiting on various entities.
Working with professionals .
I executed a refinance through PennyMac and everything was very clearly laid out from the start. If there were any changes to be made, I was informed exactly what would change in terms of old to new. These changes were all a normal part of the process as terms become more defined after certain events like an appraisal. Whenever I had a question, I could just email the MAC Team email address and I would get a response within a day, most typically within only hours. Uploading and signing documents is easy and convenient throu... read more
Numbers changed several times and kept going up
Good experience with PennyMac.
Very professional service
The beginning of the process was very organized and I felt like I was kept informed of things going on. I received phone calls to tell me everything was ok and that nothing else was needed from me. However, though I received two phone calls stating that everything was fine and nothing else was needed from me, there was an issue with the appraiser being able to contact me that was not communicated to me for several weeks. Then I received multiple calls to my cell phone which is my primary contact number but then on other oc... read more
PENNYMAC has a 4.4 star rating with 48,014 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.