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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Five stars. The whole process was fast and non stressful. The customer service was great and Edna was excellent in making sure to get me updated weekly on the progress of my loan.
Shay Luckett was awesome to work with
Refinance made super easy! Hassle free experience!
At the end of the processJazmin Flowers contacted me about closing, I had seen some PennyMac literature with a lower rate and asked Jazmin if our rate could be lowered. She didn’t have the answer but contacted the initial loan officer, Katia Leao. Jazmin got back to me the next day and said Katia would contact me on Monday. She never did. On Wednesday, I called and spoke with Peter Ashworth and explained that I was expecting a call to have my question answered prior to closing. He didn’t provide me with a clear answer, sayin... read more
They were very fast on communication of what was needed. I was able to close earlier than expected which was awesome! Great rates!
Paid in advance for flood insurance, didn't get final monthly payment, flew to Minnesota whlie family drove to Minnesota, met with title company to find out flood insurance added to monthly payments without notification, had to agree to it as I didn't want to lose home, asked Lori several times about this, still no response nor how to correct this. I feel let down by all this.
Amanda kept us up to date with the process and everyone at PennyMac was very helpful with the whole process.
Very helpful staff and easy to work with
Our refinance experience was quick and accurate. We will highly recommend PennyMac!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,542 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.