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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service
Good experience
Simple, clear process. And I appreciated the convenience of the remote closing
Easy to work with and reassuring
I've purchased 7 or 8 homes during my life . All with mortgages. Bought 5 or 6 "expensive" cars with loans. Longest loan/mortgage process took month and a half. THIS LOAN TOOK 3 AND 1/2 MONTHS!...(Oct./21 to Jan./22). Everyone I dealt with was friendly and professional (Customer Service) .... but the people doing the actual loan (who I didn't deal with......(Title Co. ?), didn't seem to really know or care what they were doing. Constantly asking for same paperwork over and over . Sometimes would not be able to give them ... read more
Availability of support even on weekends.
We kept getting ask for the same document over and over again, we were supposed to close within 6 weeks but it was pushed out to a few months because of the slow response.
The process was over all good
Kristina was super friendly and helpful
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,315 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.