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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,539 reviews
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Jennifer G.'s profile image
Jennifer G. 
on Birdeye

2 years ago

From start to finish I had a great experience. Everyone I was in contact with was professional and courteous. Thank you for all your help. 

STACEY B.'s profile image
STACEY B. 
on Birdeye

2 years ago

Elian always get me informed of what the status of the loan was weekly and was very responsive when I had questions. 

DENNIS F.'s profile image
DENNIS F. 
on Birdeye

2 years ago

Quick, easy and professional 

Thomas J.'s profile image
Thomas J. 
on Birdeye

2 years ago

I had a great home refinance with PennyMac they made the process simple. They were spot on with the numbers. Thank you everyone at the MAC team for making the process simple and enjoyable. 

Gloria M.'s profile image
Gloria M. 
on Birdeye

2 years ago

Not to have to deal with so many different people concerning the loan process. Request of things already submitted and asking for documents that I didn’t have for particular month. This was very frustrating. 

Wilfred R.'s profile image
Wilfred R. 
on Birdeye

2 years ago

There was a lengthy delay between when the appraisal on-site visit was completed and when the written report was available. 

Meranda U.'s profile image
Meranda U. 
on Birdeye

2 years ago

I appreciated everyone’s patience and understanding with our busy schedule 

Christopher F.'s profile image
Christopher F. 
on Birdeye

2 years ago

Good communication and timely service 

Deborah P.'s profile image
Deborah P. 
on Birdeye

2 years ago

Jamie was very easy to speak with and when you had a question, he would find out the answer for you. He didn't stop working with us until the closing was complete. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,539 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.