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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,545 reviews
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Karen H.'s profile image
Karen H. 
on Birdeye

2 years ago

The entire process was extremely pleasant. Hilda Kuklinski clearly communicated the process, requested documents and time line. She was responsive and pleasant throughout. Our documents were accurate, even after we made change request on the loan amount. 

Mark F.'s profile image
Mark F. 
on Birdeye

2 years ago

I had to keep sending Termite inspection paperwork . It was faster buying this house than it was to refinance. 

Clifford L.'s profile image
Clifford L. 
on Birdeye

2 years ago

I think we had to many representatives changes. Wish we'd had LaRonda Hyde throughout the entire process. We felt she was only one who actually cared for us as customers 👍 

Edward W.'s profile image
Edward W. 
on Birdeye

2 years ago

The whole process was quick and painless. Everyone I dealt with were very professional. 

Jerry M.'s profile image
Jerry M. 
on Birdeye

2 years ago

Jenny did an awesome job communicating and following up on any questions we had. 

Maria T.'s profile image
Maria T. 
on Birdeye

2 years ago

No communication at all and when we would call with questions they were alomst never answered 

Jacqueline G.'s profile image
Jacqueline G. 
on Birdeye

2 years ago

Great experience. All questions answered and felt that my needs were met. 

JEREMY L.'s profile image
JEREMY L. 
on Birdeye

2 years ago

I have been encouraging friends to use Pennymac! Thank you for a great experience! 

Brian T.'s profile image
Brian T. 
on Birdeye

2 years ago

Cindy was amazing and very supportive throughout the entire process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,545 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.