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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,548 reviews
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Fraser K.'s profile image
Fraser K. 
on Birdeye

2 years ago

Barry was helpful and very patient. 

Jose L.'s profile image
Jose L. 
on Birdeye

2 years ago

transaction with no headackes 

Sandra R.'s profile image
Sandra R. 
on Birdeye

2 years ago

The entire process was absolutely seamless and completely trouble-free from application to closing. The initial phone interview with the originator seems to have gathered all necessary information and no other "updates" were required. The portal allowed us to upload all necessary docs and to see the progress. The entire process was pleasantly unexpected. Thank you. 

Randall L.'s profile image
Randall L. 
on Birdeye

2 years ago

Delays, delays, delays.......having someone who would make sure all the most current documents are accounted for in order to avoid delays....... 

Damon T.'s profile image
Damon T. 
on Birdeye

2 years ago

If we were able to close on time because it cost us alot of money at closing. waiting on the appraisal to get done and waiting on phone for long period of time just to speak to someone to help me. This Frank guy was very rude. I had to get smart back with him and tell him about his self. I'm Glad it's done New house New year. 

Flavio A.'s profile image
Flavio A. 
on Birdeye

2 years ago

From the beginning I explain my situation for the refinance and what I was expect to get from it. Earl took his time to make sure that it was doable and that they could deliver before he continue the process and I appreciated that very much. Then I talk to Chantel and she make sure all the final details were right and when they were changes the call me and let me know. 

STEVE C.'s profile image
STEVE C. 
on Birdeye

2 years ago

Great service! 

Julie G.'s profile image
Julie G. 
on Birdeye

2 years ago

Claudia was very friendly and informative. Great person very pleasant Thank you Claudia 

Tunde I.'s profile image
Tunde I. 
on Birdeye

2 years ago

The process went smoothly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,548 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.