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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was great working with Faiza, Alessandra and the whole PennyMac Team!
More frequent updates and better service via Service Link. Faster turn around times, faster process in general.
Communication was clear and accurate. Replies to emails and / or questions were immediate. The overall process was made simple with the assistance of Mr. Nguyen
money given out not on time. other than that, everything was fine
Everyone I spoke during the refinance process with was very friendly and made it easy to get through
Jenny demonstrates exactly what good customer service means. She was informative yet personable. She is very knowledgeable about the process and answered any questions quickly, accurately and understandably. She is a true asset to your company and it was a pleasure working with her.
The streamlined process wasn't as streamline as I was initially led to believe.
Very fluid system from loan agent through closing.
5 stars I had a very pleasant experience
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,238 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.