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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My PMAC team was on top of this process all the way through. Kept me informed and on schedule.
I feel like it got stuck for a long time once all the documents and information were entered.
I had an awesome experience with my Refi through PennyMac. My original mortgage with PennyMac was in good standing, just wanted to take advantage of the lower rates. PennyMac was prompt and accurate through the whole process.
The whole process ended better than I expected and I just want to make sure credit is given to Nicole and Andrew. Thank you!
Great service and responded to my emails and calls in a very timely manner. I have been with PennyMac since 2013.
being that we refinance out loan with the same company our original loan was with, we expected to have better service in terms of cost.
Our closing document was incorrect twice after requesting changes to be made that were not made upon request. No one communicated to me the reasoning taxes were in escrow and I had to call for explanations on what my next steps were
The process for refinancing my home was smooth and communicated clearly to me. I would and will recommend Penny Mac from here on out, thanks for the good work.
Too many people involved. On-line tech issues to navigate web site are awkward and hard for older non-tech savvy people to use. Everything worked out OK!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,988 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.