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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,565 reviews
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William Hinkel J.'s profile image
William Hinkel J. 
on Birdeye

2 years ago

several phone calls not returned - requested changes in paper work took very long - had one major issue when trying to sign documents - someone entered the wrong information 

David M.'s profile image
David M. 
on Birdeye

2 years ago

The entire team and process was outstanding! I cannot thank you enough for being so supportive, clear, and on top of everything. 

Wanda T.'s profile image
Wanda T. 
on Birdeye

2 years ago

Josie was easy to talk to and I felt like she had a clear understanding of my expectations throughout the process. 

Steven M.'s profile image
Steven M. 
on Birdeye

2 years ago

Loan officers need to have a better understanding of what the underwriters are asking for. I don't have time to send 14 documents only to find out that what they really want is something completely different 

Leah R.'s profile image
Leah R. 
on Birdeye

2 years ago

Brandon never reached out directly to me it was always me to him. Laurie was the only consistent help. Also I sent many documents multiple times. My phone number was wrong and supposedly corrected multiple times and still never was. 

ARMANDO C.'s profile image
ARMANDO C. 
on Birdeye

2 years ago

All was awesome 👌 

Sravan S.'s profile image
Sravan S. 
on Birdeye

2 years ago

Friendly and available all times when dialed 

Michele M.'s profile image
Michele M. 
on Birdeye

2 years ago

The process was hassle free! I was impressed with the level of professionalism, communication, responsiveness, and speed of the transaction from start to closing. 

Michael B.'s profile image
Michael B. 
on Birdeye

2 years ago

Linda was great! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,565 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.