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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My experience was great due to Ceista. Its so nice when you have a proactive customer service person working with you on the process. She really made things flow and work well.
Whole process was done expediently and accurately, we are very pleased with the service...
Right from the start...when we had questions they were answered promptly....The people who dealt with us were most pleasant and professional...Our loan officer and loan processor were both really great....and followed thru with everything they promised. would recommend PennyMac to any of our friends/family who wish to re-finance....(or finance) their property. Thank you!!!
A. Rowe was pleasant and saved the day for PennyMac. The following occurred, all beyond Rowe's control: 1. Initially turned down, despite Penny Mac having my exiting loan and this being a refinance, presumably due to self-employment; 2. Phone call (third party hired by Penny Mac) called to verify my employment and asked to speak to a man to verify my employment at my own firm; 3. Loan closer inexplicably did not show on Sat., 12/5, as scheduled. Had to reschedule on 12/11.
Great Job!
N/A.
Great service and communication.
Did not get weekly updates, when it can to closing there was confusion on the date
Great job!! Thanks
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,218 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.